At Copic Shop, we understand that your creativity cannot be confined by borders. The moment an idea sparks in your mind, you need the right tools to bring it to life. That’s why we are committed to delivering our premium, professional-grade art supplies from our studio in Sunderland directly to your door, no matter where your creative journey takes you.

Please Note: While we strive for global reach, we are currently unable to ship to Asia and a select number of remote locations. We apologise for any inconvenience this may cause.

Our Shipping Options

To provide flexibility and cater to your needs, we offer two reliable shipping methods:

1. Standard Shipping: £12.95

Ideal when you need your materials with a balance of speed and cost-effectiveness.

  • Carriers: Shipped via trusted global partners DHL or FedEx.
  • Delivery Time: Your order will be processed within 1-2 business days. Once dispatched, please allow 10-15 business days for delivery.
  • Tracking: You will receive a tracking number to follow your parcel’s journey every step of the way.

2. Free Shipping

Because we believe great art should be accessible, we offer free shipping on all orders over £50.

  • Carrier: Shipped via EMS (Express Mail Service).
  • Delivery Time: Your order will be processed within 1-2 business days. Once dispatched, please allow 15-25 business days for delivery.
  • A perfect choice for well-planned projects and stocking up on your favourite essentials.

From Our Hands to Yours: The Process

Every order is handled with the care that artists bestow upon their own work. Our team, comprised of artists themselves, meticulously picks and packs your items—from the finest 100% cotton watercolour papers to vibrant artists’ acrylics and specialised airbrush tools—ensuring they are securely prepared for their journey. We then hand them over to our courier partners for a safe passage to your studio.

Your Satisfaction Guaranteed

If any item does not meet your expectations, we offer a straightforward 15-day return policy from the date you receive your order. Please contact our customer service team to initiate a return.

For any questions regarding your order’s delivery, don’t hesitate to reach out to us at [email protected]. Our artist-led support team is here to help.

Thank you for trusting Copic Shop to deliver the materials that fuel your creativity. We are honoured to be a part of your artistic process.

Warmly,
The Copic Shop Team
Sunderland, UK